Opportunity Services Center | Palo Alto

Opportunity Services Center: Program Overview

The Opportunity Services Center (OSC) is a low-barrier drop-in center operating Monday through Friday from 8am-4pm serving primarily single adults in Palo Alto. The program provides essential services including showers, laundry, mailboxes, personal lockers, and daily breakfast and lunch, creating a safe and welcoming space where individuals can meet their immediate needs with dignity.

OSC also offers case management + resource navigation to support clients in progressing toward housing stability and long-term self-sufficiency. Through consistent engagement and access to community resources, the program promotes overall well-being while serving as a critical entry point to the broader system of care.

Palo Alto Outreach: Program Overview

The Palo Alto Outreach Program is a two-person, field-based team operating out of OSC that provides direct engagement to unhoused individuals throughout the City of Palo Alto. The team responds to referrals from City + community partners, conducts wellness checks, and supports crisis intervention efforts to address urgent needs in real time.

By building trust through ongoing engagement, the outreach team connects individuals to shelter, housing opportunities, and supportive services, while coordinating with local providers to address community concerns. The program is designed to balance community well-being with a compassionate, client-centered approach that prioritizes both individual support and strong community partnerships.