Terms of Service
Effective Date: February 15, 2026
Last Updated: February 15, 2026
General Terms
Description of Services
LifeMoves is a nonprofit organization dedicated to ending homelessness by providing interim housing, supportive services, and pathways to long-term stability.
Through our website, we offer:
- One-time charitable donations
- Recurring (monthly) donations
- Event registrations and ticket purchases
- Volunteer sign-ups
- Informational resources about our programs and services
All donations made through our website are voluntary charitable contributions.
Third-Party Service Providers
LifeMoves uses trusted third-party providers to process donations and support website functionality. These may include:
- Secure payment processors (e.g., Finix, PayPal, or similar platforms)
- CRM and donor management systems
- Email communication platforms
- Event registration platforms
By submitting payment information, you authorize LifeMoves and its payment processing partners to charge your selected payment method.
LifeMoves does not store full credit card numbers on its servers.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
California Charitable Solicitation Disclosure
LifeMoves is a nonprofit public benefit corporation organized under the laws of the State of California and recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.
LifeMoves is registered with the California Attorney General’s Registry of Charities and Fundraisers.
Financial and other information about LifeMoves’ purpose, programs, and activities may be obtained by contacting:
California Department of Justice
Office of the Attorney General
Registry of Charities and Fundraisers
P.O. Box 903447
Sacramento, CA 94203-4470
Phone: (916) 210-6400
Website: https://oag.ca.gov/charities
Registration with the Attorney General does not imply endorsement.
Data We Collect and Store
When you make a donation, register for an event, or sign up for communications, we may collect:
- Name
- Email address
- Mailing address
- Phone number
- Donation amount and history
- Payment confirmation details
- Event registration details
We maintain donor records for tax compliance, financial reporting, and relationship management purposes.
Data Shared with Third Parties
We may share necessary information with:
- Payment processors (to complete transactions)
- CRM and donor management platforms
- Email marketing providers
- Technology service providers supporting website operations
We do not sell or rent donor information to third parties.
Cookie Policy
Our website may use cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some website features may not function properly.
Shipping and Delivery Information
Delivery of Services
LifeMoves primarily provides charitable services and does not sell physical goods through its donation platform.
Upon successful completion of a donation:
- A confirmation email receipt will be sent to the email address provided.
- Recurring donors will receive confirmation of enrollment.
For event registrations, confirmation details will be delivered electronically.
Geographic Restrictions
Donations may be made from within the United States and internationally, subject to payment processor restrictions.
LifeMoves services are delivered within the United States.
Refunds and Cancellations
Donation Refund Policy
Charitable donations are generally considered final. However, refund requests will be reviewed on a case-by-case basis.
If you believe a donation was made in error, please contact us within 15 days of the transaction date.
Approved refunds will be issued to the original payment method when possible.
Recurring Donation Cancellations
Recurring donors may:
- Cancel or modify their recurring donation at any time
- Contact support prior to the next billing date to avoid future charges
Cancellation requests must be submitted before the next scheduled billing cycle.
Event Refunds
Event registration refund policies may vary by event and will be disclosed at the time of registration.
Contact Information
Business Name: LifeMoves
Doing Business As: LifeMoves
Support Email: [email protected]
Support Phone: 650-685-5880
Mailing Address: 2550 Great America Way, Suite 201, Santa Clara, CA 95054
EIN: #77-0160469
For questions regarding these Terms of Service, please contact us using the information above.
